FAQ

1.How long will my order take to dispatched?

After placing the order, we will process the order within 1-5 days. All orders are processed on working days. Orders placed on weekends or holidays will be processed on the next working day.

 

2.How long will my order take to ship?

Shipping costs depend on the quantity of products purchased:

Shipping Methods Shipping Time  Price
Standard Shipping 10-15 Business Days $5.99
Fastest Shipping 3-5 Business Days $27.99

*There will be a 2-3 day delay in the high-risk area during the epidemic.

During rush days, please estimate extra 3 business days more than usual.

 

 3.Can I track my order?

One working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

 

 4.Can I change my address?

Please contact us (info@meaelin.com) before your item has been dispatched.


 5.Can I get delivery to countries outside of the US?

Please contact us (info@meaelin.com) to ask for the accurate reply.

You are properly to pay an extra shipping cost when shipping to countries outside of the US.

 

Warranty

All of our products carry at least one year warranty.

Please look at the product listing or contact us for details!

 

Payment

WE ACCEPT PAYPAL AS THE PAYMENT METHODS.


If you have a PayPal account, you can pay directly by logging into your PayPal account. If you do not have a PayPal account, please pay with PayPal accepted credit cards. PayPal accepts credit cards are: Visa, MasterCard, American Express, Discover and Maestro.

 

HOW TO USE CREDIT CARD PAYMENT ?


Paying at PayPal without a PayPal account

Payments are made at PayPal, but you do not need to own a PayPal account to pay: you may enter your credit card's data directly at PayPal and complete your payment. You don't need to register a PayPal account either.

Once you get redirected to PayPal, just do as follows:

1. Make sure the "Don't have a PayPal account?" option is selected

If your PayPal page looks as follows, just click on "Don't have a PayPal account?".

 

 

2. Enter your credit card's data

Address, email & phone number may also be requested depending on your country.

When you are done, click on "Review and Continue".

 

 

3. Click on "Pay Now"

 

 

4. Click on "No, Thanks"

 

 

5. Finally, click on "Pay now" you will complete your payment

 

PayPal Verified


Our payment system has 2048 bit encryption and secure servers which enables you to make your payment with complete confidence.

Your credit card information is not processed through or stored on meaelin servers, and no information is ever released to a third party.

 

meaelin reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page. If you have any questions or comments about any of our policies, please contact us.

Note:

*meaelin does not collect your credit/debit card number or personal information when you make a payment. Your private info is absolutely safe here. 

*All transactions are conducted online, because we do not accept checks, money orders, direct bank transfers, or cash on delivery.

 

Return & Exchange

Please look at the Return Policy page on the footer.

 

Return address: Room 303, No. 10 Shangling East Street, Huangpu District, Guangzhou, China

Customer Assistance Call: +8617155921528

Customer Service Phone Hours: 9:30am - 5:30pm  GMT+8

E-mail: info@meaelin.com

Email Service: we will reply within one business day.